Refund& Cancellation Policy
Last updated: July 14, 2026
Canceling your membership
You can cancel anytime — no phone calls, no emails required. Go to your Account page → Billing → Cancel membership, and confirm in Stripe's secure billing portal.
- Cancellation takes effect at the end of your current billing period.
- You keep full access until then, and you won't be billed again.
- You can reactivate anytime before the period ends from the same portal.
Auto-renewal
Memberships are $19.99/month and renew automatically each month until you cancel. Your renewal date and invoices are always visible in the billing portal (Account → Manage membership).
Refunds
Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or forgotten cancellations. We may, at our sole discretion, issue a refund in individual cases — if something went wrong, contact support and we'll take a look.
Access codes
Promotional access codes grant complimentary access for a stated period. They are single-use, have no cash value, and are not redeemable or refundable for money.
Price changes
If we change membership pricing, we'll give you at least 30 days' notice, and the new price applies from your next renewal — you can cancel before it takes effect.
Questions
See the FAQ or contact support. This policy is part of our Terms of Service.